Question 1

If I'm in Illawarra, how will I receive my PC?

Accepted Answer

We offer FREE personal delivery for any PC customer in Illawarra region. This includes bringing the PC and other devices (if applicable) and setting up to your monitor.

Question 2

How long will it take to receive my new PC?

Accepted Answer

Depending on holidays and postage times the PC will be in your hands within 3 - 5 business days for Pre-Built and 4 - 7 business days for custom builds. (NSW only)

Question 3

What areas can my PC be posted to?

Accepted Answer

We currently service NSW Australia regularly, however requests for delivery in further states from AUS can be requested with longer delivery times.

Question 4

What if my PC is damaged or not working on arrival?

Accepted Answer

Your new PC is carefully assembled, packaged, and shipped. If any damage occurs during transit, we'll need your assistance in filing a claim with the shipping company to resolve the issue with the postage company and have your PC replaced ASAP.

In addition, our 3 Day Working Condition Warranty lets you verify your PC is functioning correctly after delivery. If you encounter any issues or wish to request a refund within this period, please contact us ASAP.

Question 5

Will my new PC be tested first?

Accepted Answer

Absolutely! These PC builds have been fully tested and optimized. They feature the latest driver updates and are in excellent working condition. Windows is activated and ready to use.

Question 6

How Much Does Shipping Cost?

Accepted Answer

Shipping is FREE within NSW. If you live in any other state, get in touch and we'll calculate shipping and inform you before payment.